December 28th Planned Server Maintenance

14 December 2019

Information about our server maintenance plan for Saturday 28th December.

What are you doing?

We'll be updating the configuration of our Database servers. This will require us to restart the servers to complete the changes.

Why?

This will help improve security and performance of Alertatron and give us increased capacity for future growth.

How much downtime is expected?

We expect to complete the updates in less than an hour. We'll keep you posted via our Telegram support group.

What will be down?

  • The Alertatron website will be down and showing a maintenance page.
  • Incoming alerts will not be processed. Any alerts that arrive during the downtime event will likely be lost. Please take appropriate precautions.
  • The automated trading bots will continue to operate normally. However, they will not receive any incoming messages, as no alerts will be processed. If you have long running orders (like market makers, or trailing stops), they will continue to operate normally, but it will not be possible to make any changes via Alertatron. Instead, you will need to sign in to the exchange and manage the orders there.

Why 11:05 - that's strangely specific

Many alerts are triggered on hourly candle closes. We'll start the maintenance a few minutes after the hourly candle closes, so any alerts triggered at that time can be processed normally. We expect to be finished before the next hourly candle triggers.

Some images from Unsplash

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